[Latest] Global Nonprofit CRM Software Market Size/Share Worth USD 1,171.06 Million by 2034 at a 3.67% CAGR: Custom Market Insights (Analysis, Outlook, Leaders, Report, Trends, Forecast, Segmentation, Growth Rate, Value, SWOT Analysis)
[220+ Pages Latest Report] According to a market research study published by Custom Market Insights, the demand analysis of Global Nonprofit CRM Software Market size & share revenue was valued at approximately USD 817.09 Million in 2024 and is expected to reach USD 846.59 Million in 2025 and is expected to reach around USD 1,171.06 Million by 2034, at a CAGR of 3.67% between 2025 and 2034. The key market players listed in the report with their sales, revenues and strategies are Bitrix24, Blackbaud, Bloomerang, CiviCRM, DonorSnap, Kindful, NeonCRM, NGP VAN, Oracle, Patron Technology, Salesforce.org, Salsa Labs, Virtuous, Z2 Systems and others.
Austin, TX, USA, Sept. 18, 2025 (GLOBE NEWSWIRE) -- Custom Market Insights has published a new research report titled “Nonprofit CRM Software Market Size, Trends and Insights By Type (Cloud-Based CRM, On-Premises CRM, Mobile CRM, Social CRM, Donor Management CRM), By Application (Fundraising, Volunteer Management, Event Management, Membership Management, Marketing and Outreach, Grant Management), and By Region - Global Industry Overview, Statistical Data, Competitive Analysis, Share, Outlook, and Forecast 2025 – 2034” in its research database.
“According to the latest research study, the demand of the global Nonprofit CRM Software Market size & share was valued at approximately USD 817.09 Million in 2024 and is expected to reach USD 846.59 Million in 2025 and is expected to reach a value of around USD 1,171.06 Million by 2034, at a compound annual growth rate (CAGR) of about 3.67% during the forecast period 2025 to 2034.”
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Overview
According to industry experts at CMI, the implementation of new strategies and technologies by manufacturers presents lucrative opportunities for players in the Nonprofit CRM Software Market during the forecast period. Furthermore, the growing significance of organized retailing is expected to drive the future growth of the market.
Key Trends & Drivers
- Expanded Use of Cloud-Based Applications: Cloud-based CRM software is quickly implemented by Nonprofits because their solutions are extremely flexible and affordable, as well as easy to use. These solutions are free from the need for high-priced infrastructure as well as provide businesses with access to donor information as well as the ability to work from anywhere, particularly useful for distributed teams. Automatic deployment, increased security, and integration with third-party tools make them all the more popular. Through their pay-as-you-go strategy, small as well as mid-level Nonprofits with limited budgets can benefit. As businesses search for flexible and secure as well as affordable tools to manage fundraising campaigns as well as donor information, use continues to increase.
- Incorporation of Artificial Intelligence and Automation: The AI and automation technologies are redefining the Nonprofit CRM software by predictive analytics, smart segmentation, and automatic workflow. All these tools are capable of predicting donor behavior, identifying potential high-value donors, and tailoring engagement approaches, boosting donor retention as well as campaign performance. The automation of the scheduled email and reminders for recurring gifts, as well as automatic data sync, decreases the manual intervention, which saves time and money. AI as well as automation offer real-time analysis, facilitating improved strategic decisions as well as campaign optimizations. As efficiency as well as outcome-driven decision-making are priorities for Nonprofits, these technologies are emerging as prime differentiators, contributing to significant market growth.
- Increasing Popularity of Mobile-Friendly CRM Systems: As remote work and field operations become more common, mobile accessibility in CRM platforms is becoming a top priority. Nonprofits need mobile-enabled systems that allow staff and volunteers to manage donor records, oversee campaigns, and stay connected with supporters through smartphones or tablets. The mobile CRM offers real-time alerts, on-the-go reporting, and integration with the digital payment tools. Such demand is especially strong in the regions that have high smartphone usage and where virtual fundraising events are prevalent. By improving the flexibility and access, the mobile CRMs increase the operational efficiency along with donor engagement, which boosts their demand in the Nonprofit tech sector.
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- Focus on Social CRM and Multi-Channel Engagement: The social media is increasingly becoming the main avenue for the Nonprofit organization to conduct fundraising, awareness campaigns, and donor communication. The social CRM tools connect the platforms like Facebook, Instagram, and Twitter with donor management systems, which enables the organizations to track interactions along with running targeted campaigns and personalize outreach. The multi-channel strategies spanning email, SMS, and social platforms help in reaching donors where they are most active. This aligns with the rising usage of online and virtual fundraising, positioning Social CRM as important for the modern nonprofit.
- Increasing Focus on Data Security and Compliance: As Nonprofit organizations manage sensitive donor information and financial data, protecting this data and meeting critical compliance requirements like GDPR has become a priority. The CRM providers are implementing the encryption along with compliance tools and security features, especially in the cloud-based platforms, for solving these problems. By ensuring secure access along with transparent practices and compliance readiness, the organizations can strengthen the donor trust, mitigate risks, and improve credibility, which makes data security a key factor driving adoption.
- Growth of Customizable and Modular CRM Platforms: As Nonprofit organizations differ in scale, mission, and operations, the demand for the flexible CRM systems is rising. Vendors are offering modular platforms that allow organizations to select the features that fit their needs and budget—from donor management to volunteer management, event management, or grant management. Furthermore, the customization like multilingual, locally based, payment integration, and custom analytics, makes the solutions more accessible and cost-effective. Such adaptability is increasing the widespread adoption, helping Nonprofits align technology closely with their objectives and compete more effectively.
Report Scope
Feature of the Report | Details |
Market Size in 2025 | USD 846.59 Million |
Projected Market Size in 2034 | USD 1,171.06 Million |
Market Size in 2024 | USD 817.09 Million |
CAGR Growth Rate | 3.67% CAGR |
Base Year | 2024 |
Forecast Period | 2025-2034 |
Key Segment | By Type, Application and Region |
Report Coverage | Revenue Estimation and Forecast, Company Profile, Competitive Landscape, Growth Factors and Recent Trends |
Regional Scope | North America, Europe, Asia Pacific, Middle East & Africa, and South & Central America |
Buying Options | Request tailored purchasing options to fulfil your requirements for research. |
(A free sample of the Nonprofit CRM Software report is available upon request; please contact us for more information.)
Our Free Sample Report Consists of the following:
- The updated report for 2025 includes an introduction, an overview, and an in-depth industry analysis.
- Provide detailed chapter-by-chapter guidance on the Request.
- Updated Regional Analysis with a Graphical Representation of Size, Share, and Trends for the Year 2025
- Includes Tables and figures have been updated.
- The most recent version of the report includes the Top Market Players, their Business Strategies, Sales Volume, and Revenue Analysis
- Custom Market Insights (CMI) research methodology
(Please note that the sample of the Nonprofit CRM Software report has been modified to include the COVID-19 impact study prior to delivery.)
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SWOT Analysis
- Strengths: Nonprofit organizations have a core requirement to manage donor engagement, keep track of campaigns, and run efficient operations. A standard CRM system is a good tool that allows them to retain donors and increase donations. The emergence of cloud-based tools holds huge benefits for Nonprofits. These are subscription-based consumer models that lessen the burden of large up-front capital costs for purchasing, offer remote abilities for staff and volunteers, and most importantly, let staff and volunteers immediately collaborate in real time.
- Weakness: Many nonprofits, especially small and medium-sized organizations, operate within very limited budgets and with limited resources. A huge mental block arises from the cost of implementing, maintaining, and owning a full suite CRM product, as well as the expenses for training new staff and ongoing technical support to manage technology costs. Many staff and volunteers at nonprofits may prefer to stick with existing systems rather than risk switching to new technological solutions.
- Opportunities: AI and machine learning innovations present significant potential. Nonprofits can use AI for predictive analytics in the Nonprofit sector to predict potential major donors, donor churn, and personalize outreach, just to name a few. These factors will allow Nonprofits to run more effective fundraising efforts. The growing popularity of mobile device usage also provides an opportunity for vendors to develop mobile-first customer relationship management (CRM) software. Furthermore, integrating with popular social media platforms allows Nonprofits to connect with a new generation of supporters and digitally track their interactions.
- Threats: Nonprofit organizations rely heavily on funding through donations and grants. During an economic downturn, fewer private and corporate donations will likely result in smaller budgets for technology purchases, which means market growth may stagnate. Nonprofit CRMs also contain sensitive information about donors, which makes data compromise an obstacle to market growth. Should sensitive donor information be breached or there be a failure to comply with data privacy regulations such as GDPR or CCPA, the reputation of the organization will be significantly impacted along with legal and potentially financial repercussions.
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Key questions answered in this report:
- What is the size of the Nonprofit CRM Software market, and what is its expected growth rate?
- What are the primary driving factors that push the Nonprofit CRM Software market forward?
- What are the Nonprofit CRM Software Industry's top companies?
- What are the different categories that the Nonprofit CRM Software Market caters to?
- What will be the fastest-growing segment or region?
- In the value chain, what role do essential players play?
- What is the procedure for getting a free copy of the Nonprofit CRM Software market sample report and company profiles?
Key Offerings:
- Market Share, Size & Forecast by Revenue | 2025−2034
- Market Dynamics – Growth Drivers, Restraints, Investment Opportunities, and Leading Trends
- Market Segmentation – A detailed analysis by Types of Services, by End-User Services, and by regions
- Competitive Landscape – Top Key Vendors and Other Prominent Vendors
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Regional Analysis
The Nonprofit CRM Software Market is segmented by key regions and includes detailed analysis across major countries. Below is a brief overview of the market dynamics in each country:
North America: The North America Nonprofit CRM Software Market is highly mature, being supported by the large presence of the charitable organizations along with the rapid adoption of the advanced technologies. The Nonprofit organization's reliance on data-driven methods, digital fundraising, and donor engagement is driving the demand for advanced CRM solutions. People widely use cloud and AI-driven platforms to enhance efficiency and transparency. Strong internet penetration and a strong emphasis on accountability are additional growth factors.
- United States: The U.S. Nonprofit CRM Software Market dominated the North American market owing to the vast number of charitable entities in the country and high philanthropic activity. For instance, there are around 1.8 million NGOs in the U.S. American Nonprofits emphasize advanced CRM solutions for donor retention, grant oversight, and online fundraising. The increasing popularity of virtual and social media campaigns has accelerated the adoption of mobile and cloud CRM systems. The AI-powered predictive analytics, along with the personalized engagement, are becoming the key differentiators. Furthermore, compliance and transparency requirements drive organizations to invest in secure, scalable, and feature-packed CRM systems.
- Canada: The Canada Nonprofit CRM Software Market is growing as charities embrace digital tools to boost donor interaction and streamline fundraising efforts. Community initiatives and government-backed charitable programs are fueling demand for strong donor management solutions. Mid-sized charities particularly favor cloud-based CRM software due to its affordability and scalability. Canadian Nonprofits also apply CRM systems for grant management, membership oversight, and digital outreach campaigns.
Europe: The Europe Nonprofit CRM software market is growing significantly because of digitization initiatives as well as stringent regulations like GDPR. The European Nonprofit organization values transparency as well as responsibility, thus their CRM solutions are essential in processing donor data as well as conforming. As per an article, “Over 12,000 NGOs received EU grants between 2021 and 2023.” The cloud-based as well as mobile-based CRM solutions are in demand, especially in small to medium organizations that desire low-cost as well as adaptable tools. Germany, the UK, and France are key players, with enormous investments in digital fundraising tools.
- Germany: Germany Nonprofit CRM Software Market has a significant market share in the European market due to the strength in Nonprofit organization as well as the compliance orientation. The German Nonprofit organization utilizes the CRM software to manage the complex donor relationships, tracking donations as well as GDPR-compliant data management. The cloud deployments are becoming popular among the businesses that demand flexible and cheaper systems. There is increasing interest in integrating marketing automation software and fundraising software with the systems to enhance both reach and donor engagement.
- UK: The UK Nonprofit CRM Software market is growing as nonprofit organizations adopt technology to manage donor relationships and improve fundraising efficiency. High utilization of digital channels in campaigns as well as outreach makes CRM software that integrates social media as well as web donation systems extremely popular. Security as well as GDPR compliance are among the primary considerations; therefore, secure as well as robust CRM solutions are essential. Cloud systems are market leaders due to their affordability as well as scalability. Higher utilization of virtual fundraising events as well as contactless donations also leads to a higher adoption of robust CRM software among UK-based nonprofit organizations as well as charities.
- France: France The Nonprofit CRM Software Market is growing as Nonprofit institutions adopt digital solutions for donor management and administrative efficiency. Nonprofits in France are particularly keen on transparency, regulatory compliance, and prudent use of funds, thus fueling adoption of CRM solutions that offer robust reporting and analytics. Cloud solutions are becoming popular among mid-size charities due to cost considerations, while larger charities tend to prefer on-premises models for maximum control over their information. The social CRM and mobile-enabled solutions are becoming popular as nonprofit organizations use social media and mobile platforms to conduct fundraising campaigns.
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Asia Pacific: The Asia-Pacific Nonprofit CRM Software market is expanding very rapidly due to rising internet penetration, digitalization, and growing NGO numbers in the region. Nonprofits are investing in CRM software to ease donor management, fundraising, and volunteer management. Cloud-based CRM is the most adopted solution in this market due to scalability and affordability for small- to medium-size companies. Japan is currently in the top position, while South Korea and Australia are also among the market leaders. Emerging markets are showing excellent promise.
- Japan: Japan Nonprofit CRM Software Market is growing as NGOs are modernizing their functions through tech-based solutions. Japanese NGOs are seeking CRM software through their culture of systematic giving to manage their donor relationships as well as offer operational visibility. There is increased popularity in the application of cloud-based systems due to their flexibility as well as cost-effectiveness. Mobile-based CRM services are also becoming popular, as these solutions can aid NGOs in reaching their donors as well as volunteers through mobile-enabled systems.
- South Korea: South Korea Nonprofit CRM Software is on the verge of becoming a consequential market driven by swift digitalization and increased emphasis on systematic charitable works. South Korea's nonprofits use CRM software to increase efficiency in donor management, event scheduling, and marketing campaigns. Mobile as well as social CRM solutions are widely used given the high penetration of smartphones in South Korea and widespread usage of social media. Cloud solutions are popular due to their scalability and cost-effectiveness.
- Australia: Australia Nonprofit CRM Software Market is growing as entities adopt tech to increase fundraising effectiveness and donor management. Australian Nonprofits are adopting more cloud-based and mobile CRM systems to access information in real time and collaborate from anywhere. Online donation trends as well as virtual fundraising events have increased the adoption rate of CRMs. Australian NGOs prioritize compliance and data security, leading to the adoption of secure and reliable systems. Higher-end analytics as well as reporting functionalities are becoming competitor-distinguishing factors as entities aim to improve campaigns as well as show impact.
LAMEA: The LAMEA nonprofit CRM software market has witnessed significant growth owing to growing NGOs and expanding digital penetration. Several organizations in this region require low-cost, cloud-based solutions to store donor information and organize fundraising campaigns. Rising internet access and smartphone use are boosting the adoption of mobile CRM systems. Budget issues and low digital literacy remain challenges. Despite this, global aid agencies and local charities are making growing investments in CRM systems to enhance operational efficiency, responsibility, and transparency, making LAMEA a promising growth market.
- Brazil: Brazil is among the primary markets for Nonprofit CRM Software in Latin America due to the increased number of NGOs and digitalization efforts. Nonprofit organizations in Brazil are embracing CRM tools to automate donor management, conduct web campaigns, and monitor donations effectively. Social and mobile CRM systems are in increased demand because of the country’s strong social media usage. The cloud system is most common owing to its lower cost along with the ease of implementation. The government initiatives promoting transparency and accountability also support the CRM adoption.
- Saudi Arabia: The Saudi Arabia Nonprofit CRM Software Market is increasing as the government invests heavily in philanthropic initiatives aligned with the Vision 2030 targets. The Saudi Nonprofit organization focuses on donor management, regulatory compliance, and operational transparency, which makes CRM important. We widely deploy cloud-based systems to enable scalability and remote access. The increasing popularity of the digital fundraising campaigns along with the donation platforms has created strong demand for the integrated CRM systems with the advanced security.
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List of the prominent players in the Nonprofit CRM Software Market:
- Bitrix24
- Blackbaud
- Bloomerang
- CiviCRM
- DonorSnap
- Kindful
- NeonCRM
- NGP VAN
- Oracle
- Patron Technology
- Salesforce
- Salsa Labs
- Virtuous
- Z2 Systems
- Others
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The Nonprofit CRM Software Market is segmented as follows:
By Type
- Cloud-Based CRM
- On-Premises CRM
- Mobile CRM
- Social CRM
- Donor Management CRM
By Application
- Fundraising
- Volunteer Management
- Event Management
- Membership Management
- Marketing and Outreach
- Grant Management
Click Here to Get a Free Sample Report of the Global Nonprofit CRM Software Market @ https://www.custommarketinsights.com/report/nonprofit-crm-software-market/
Regional Coverage:
North America
- U.S.
- Canada
- Mexico
- Rest of North America
Europe
- Germany
- France
- U.K.
- Russia
- Italy
- Spain
- Netherlands
- Rest of Europe
Asia Pacific
- China
- Japan
- India
- New Zealand
- Australia
- South Korea
- Taiwan
- Rest of Asia Pacific
The Middle East & Africa
- Saudi Arabia
- UAE
- Egypt
- Kuwait
- South Africa
- Rest of the Middle East & Africa
Latin America
- Brazil
- Argentina
- Rest of Latin America
This Nonprofit CRM Software Market Research/Analysis Report Contains Answers to the following Questions.
- What Developments Are Going On in That Technology? Which Trends Are Causing These Developments?
- Who Are the Global Key Players in This Nonprofit CRM Software Market? What are the company profiles, product information, and contact details for these key players?
- What Was the Global Market Status of the Nonprofit CRM Software Market? What Was the Capacity, Production Value, Cost, and PROFIT of the Nonprofit CRM Software Market?
- What Is the Current Market Status of the Nonprofit CRM Software Industry? What's the market's competition in this industry, both company-wise and country-wise? What is the market analysis of the nonprofit CRM software market, considering its applications and types?
- What Are Projections of the Global Nonprofit CRM Software Industry Considering Capacity, Production, and Production Value? What Will Be the estimate of Cost and Profit? What Will Be Market Share, Supply, and Consumption? What about imports and exports?
- What is an analysis of the market chain for Nonprofit CRM software, including upstream raw materials and downstream industries?
- What is the economic impact on the Nonprofit CRM Software industry? What are Global Macroeconomic Environment Analysis Results? What Are Global Macroeconomic Environment Development Trends?
- What Are the Market Dynamics of the Nonprofit CRM Software Market? What Are Challenges and Opportunities?
- What Should Be the Entry Strategies, Countermeasures to Economic Impact, and Marketing Channels for the Nonprofit CRM Software Industry?
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Reasons to Purchase Nonprofit CRM Software Market Report
- Nonprofit CRM Software Market Report provides qualitative and quantitative analysis of the market based on segmentation involving economic and non-economic factors.
- Nonprofit CRM Software The Market report outlines market value (USD) data for each segment and sub-segment.
- This report indicates the region and segment expected to witness the fastest growth and dominate the market.
- Nonprofit CRM Software Market Analysis by geography highlights the consumption of the product/service in the region and indicates the factors affecting the market within each region.
- The competitive landscape incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled.
- Extensive company profiles comprise a company overview, company insights, product benchmarking, and SWOT analysis for the major market players.
- Recent developments, including growth opportunities and drivers, as well as challenges and restraints in both emerging and developed regions, shape the industry's current and future market outlook.
- The Nonprofit CRM Software Market includes a comprehensive market analysis from multiple perspectives, utilizing Porter's five forces analysis, and provides an overview of the market through the value chain.
Reasons for the Research Report
- The study provides a thorough overview of the global Nonprofit CRM Software market. Compare your performance to that of the market as a whole.
- Aim to maintain competitiveness while innovations from established leaders drive market growth.
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What does the report include?
- Drivers, restrictions, and opportunities are among the qualitative elements covered in the worldwide Nonprofit CRM Software market analysis.
- The report covers the competitive environment of current and potential participants in the Nonprofit CRM Software market, along with their strategic product development ambitions.
- This study conducts a qualitative and quantitative analysis of the Nonprofit CRM Software market based on the component, application, and industry vertical. Additionally, the report provides comparable data for the key regions.
- The report provides actual market sizes and forecasts for each segment mentioned above.
Who should buy this report?
- Participants and stakeholders in the worldwide Nonprofit CRM Software market should find this report useful. The research will be useful to all market participants in the Nonprofit CRM Software industry.
- Managers in the Nonprofit CRM Software sector are interested in publishing up-to-date and projected data about the worldwide Nonprofit CRM Software market.
- Governmental agencies, regulatory bodies, decision-makers, and organizations want to invest in Nonprofit CRM Software products' market trends.
- Analysts, researchers, educators, strategy managers, and government organizations seek market insights to develop plans.
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